Privacy Policy.
Effective date: 1 January 2026
Introduction Kalverya Writes (“we”, “our”, “us”) is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose and protect personal information in connection with the Kalverya Writes website and related services. By accessing or using our site, you consent to the practices described in this policy.
Information we collect
Personal information you provide
Contact details such as name, email address, postal address and telephone number when you sign up for newsletters, create an account, make purchases, request support, submit enquiries or otherwise communicate with us.
Payment information when you purchase digital or physical products (we do not store full payment card details; payments are processed through secure third‑party payment processors).
Content you provide such as profile information, comments, submissions, messages or other material you upload.
Marketing preferences and consents.
Automatically collected information
Usage data including pages viewed, time spent on the site, interactions with content, search queries and error logs.
Technical information such as IP address, device type, browser, operating system and language settings.
Cookies and similar technologies (see Cookies section below).
Information from third parties
Information we receive from third‑party services you use to register or login (for example, social sign‑in), payment processors, analytics providers, advertising partners and other service providers.
Publicly available information or information you authorise a third party to share with us.
How we use personal information
We use personal information for the following purposes:
To provide, operate and improve our website, products and services.
To process purchases, fulfil orders and manage subscriptions.
To communicate with you, respond to enquiries, provide customer support and send account‑related notices.
To send marketing communications, newsletters and promotional offers where you have consented or where otherwise permitted by law.
To personalise content and tailor recommendations.
To detect, investigate and prevent fraud, abuse and other unlawful activity, and to protect the security and integrity of our services.
To comply with legal obligations and enforce our terms and policies. We will only use your personal information for the purposes consistent with those described above or otherwise communicated to you at the time of collection.
Legal basis for processing (where applicable)
For users in jurisdictions that require a legal basis (such as under the GDPR), we rely on one or more of the following:
Consent: where you have provided clear consent.
Performance of a contract: to perform a contract with you, such as processing an order.
Legal obligation: to comply with legal requirements.
Legitimate interests: for purposes such as improving our services, fraud prevention, analytics and direct marketing where those interests are not overridden by your rights and freedoms.
Cookies and similar technologies
We use cookies, web beacons and similar technologies to collect information about how you use our site and to remember your preferences. Cookies may be persistent or session‑based. You can manage cookie preferences and disable certain categories of cookies via your browser settings; however, disabling cookies may affect the functionality of the site.
Sharing and disclosure of information
We may share personal information with:
Service providers and vendors who perform services on our behalf (hosting, payment processing, email delivery, analytics, customer support and others).
Professional advisers such as lawyers and accountants where necessary.
Third parties involved in a corporate transaction, such as a merger, acquisition, sale of assets or insolvency proceeding.
Law enforcement, regulators or other third parties where required by law, to respond to legal process, to protect our rights, property or safety, or to protect the rights, property or safety of others.
With your consent or at your direction.
Third‑party links and services
Our website may contain links to third‑party websites, services or social media features that are not controlled by us. This Privacy Policy does not apply to third parties; we encourage you to review the privacy policies of any third party you interact with.
Data security
We implement reasonable administrative, technical and physical safeguards to protect personal information against unauthorised access, loss, misuse or disclosure. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes and enforce agreements. Retention periods may vary depending on the nature of the information and purposes for which it was collected.
International transfers
We may transfer personal information to recipients located in countries outside Australia. Where transfers occur, we will take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws and standards. These safeguards may include:
Transferring data only to organisations that are subject to a comparable legal framework for privacy protection;
Putting in place contractual agreements that require recipients to handle personal information in accordance with our privacy requirements;
Requiring recipients to implement technical and organisational security measures to protect personal information from unauthorised access, disclosure, alteration or destruction;
Relying on approved cross-border transfer mechanisms where available (such as standard contractual clauses or other recognised transfer instruments); and
Where appropriate, obtaining your consent prior to transferring your personal information overseas.
Where the law in the destination country does not provide similar protections, or where adequate safeguards cannot be established, we will only transfer personal information if:
The transfer is necessary for the performance of a contract between you and us, or for the implementation of pre-contractual measures at your request;
The transfer is necessary for the conclusion or performance of a contract concluded in your interest between us and a third party;
The transfer is necessary for important reasons of public interest; or
You have explicitly consented to the transfer after being informed of the possible risks.
We will keep records of international transfers and regularly review the measures we have in place to ensure ongoing compliance. If you would like information about the countries to which your personal information has been transferred, or the safeguards we have implemented, please contact us as set out in our Privacy Policy.